Help
Activation
Where do I find the MAC and the device key?
Open the app and go to Account. The MAC (like AA:BB:CC:DD:EE:FF) and the 6-digit key are shown there.
Does the app include channels?
No. Assist Pro is a player. You add the playlist you get from your provider.
Is there a free trial?
Yes, every new device gets a short trial when the app is opened for the first time.
Payments
How do I pay?
With PIX: scan the QR code or copy the code in your bank app. The device activates as soon as the payment arrives.
Playlists
How do I add my playlist?
In the customer portal, open Playlists and add your M3U link or Xtream login. The TV loads it within a few minutes.
I reinstalled the app. Do I need to pay again?
No. The MAC and key stay the same on the same device, so your activation and playlists come back.
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